'Certified' means pricey in used cars (Bankrate.com via Yahoo! Finance)
A "certified" used car is much the same as a low-mileage used car, except it costs more, says Bankrate car expert Terry Jackson.
Beware the 'Walking Dead': Analyzing Customer Data from a Multi-Service Firm (Knowledge at Wharton)
Think of them as the "walking dead," a type of customer who currently maintains service with a particular company, but whose next action will most likely be to discontinue that relationship, according to a new study that examines how the customers of a telecommunications firm acquire and discard services over time. The paper -- "Modeling the Evolution of Customers' Service Portfolios," by Wharton ...
Beware the 'Walking Dead': Analyzing Customer Data from a Multi-Service Firm (Knowledge at Wharton)
Think of them as the "walking dead," a type of customer who currently maintains service with a particular company, but whose next action will most likely be to discontinue that relationship, according to a new study that examines how the customers of a telecommunications firm acquire and discard services over time. The paper -- "Modeling the Evolution of Customers' Service Portfolios," by Wharton ...
Original post: 'Certified' means pricey in used cars (Bankrate.com via Yahoo! Finance) by Copyright (c) 2004 Yahoo! Inc. All rights reserved. at Yahoo! News Search Results for extended warranty used car